Privacy Policy

Important Disclaimer:

USE Surgical Inc. we acquire all our products ( New and Used ) from Hospital Auctions, private practice surgical centers, and surplus from distributors we do not currently purchase products directly from the manufacturer and thus, does not claim any affiliation with the companies whose names are found on the site, nor their products. All products have been purchased from resellers such as hospitals, surgery centers, etc. USE Surgical Inc does not offer training, advice, or clinical support. All images found on the site are for display purposes only.

Returns and Replacements

Buyers may return items by contacting USE Surgical Inc. If the product is defective or was damaged during shipping, notify us within 14 days of receipt. Hold on to the product(s), contact us, and we will provide you with further instructions. A refund or exchange will be granted so long as the products are returned to us within 30 days of order. If the specific product is not available for replacement, USE Surgical Inc. will give the facility equal dollar credit towards any other products in our inventory. For international customers, and surgical supply resellers/distributors, all sales are final. USE Surgical Inc. will not accept returns for any reason from international sales and/or resellers. 

There will be a 20% restocking fee charged to all orders that do not meet my return policy. Items must be misrepresented in the listing in order to receive refunds.

Buying from USE Surgical Inc.

At USE Surgical Inc. we inspect all products that we receive/ship for damages or broken sterility. On the very rare occasion that we are able to sell expired products, by purchasing these products you are agreeing that they will be used for lab and training purposes only. Images on the site are for display purposes only.